When you sell Model Y, you can remove your ownership and transfer the vehicle to a new owner in the Tesla mobile app. Make sure that you:

• No longer own the vehicle or you no longer need access to the vehicle.
• Have the latest version of the mobile app.
• Can access Wi-Fi and Model Y before opening the app.

Follow these steps:

1. Perform a factory reset for security purposes by touching Controls > Service > Factory Reset .
   Note

   You cannot perform a factory reset once the vehicle is removed from your account.
2. Remove or transfer Model Y by touching My Products > Remove or Transfer Ownership .

When you remove Model Y from a Tesla account, it ends all paid subscriptions for that vehicle. It also removes any incentives earned or held by the original vehicle owner. Removed incentives cannot be restored. Bluetooth devices, profiles, and navigation history are also cleared.

If you transfer Model Y to a new owner, you both receive an email confirmation once the process is complete. Supercharging credits, upgrades, subscriptions, and some other features might not be transferable.

After you have created a Tesla account, request the previous owner to transfer ownership to you. If the previous owner is unable to transfer ownership, you can use the Tesla mobile app to claim ownership of Model Y you purchased through a third party. Make sure you have access to Wi-Fi and the vehicle before opening the app.

If you do not have any Tesla vehicles in the app, go to your account and touch My Products > Add Product .

If you already have a Tesla vehicle in the app, touch the name of your vehicle in the top-left corner and then touch Add Product.

See https://www.tesla.com/support/how-add-or-remove-vehicles-tesla-app for additional details about the process and any required documentation.